Shipping

Who do you use as a shipping carrier?

Gourmet Pound Cakes ships all of our packages via UPS.
Do you ship outside of the United States?

No, unfortunately we cannot ship outside the United States.
Do you ship to Alaska, Hawaii or Puerto Rico?

Yes, we do ship to Alaska and Hawaii but unfortunately we cannot ship to Puerto Rico.
Do you ship to P.O. Boxes?

Sorry, we cannot ship to P.O. Boxes. UPS requires a street address.
Which days do you ship and deliver?

Gourmet Pound Cakes is open Monday through Friday and ships on each of those days unless it is a holiday. UPS delivers on Monday through Friday unless it is a holiday. You can arrange for Saturday delivery for an additional charge.
What are “business days?”

Business days are Monday through Friday.
What time of day will my package arrive?

UPS delivers from 9:00AM until 7:00PM. UPS typically delivers to businesses first then to residential addresses. We are able to offer Saturday delivery for an additional charge.
Where do you ship from?

Fresh from our ovens, located in Miami, Florida!
How do I track my package?

Once your Pound cake have shipped out you will receive an e-mail with the tracking number. Use the tracking number at www.ups.com to watch the progress of your package from our ovens to your door ! If you do not have access to the internet give us a call - have your order number ready and we will track your package for you! Phone: 305-269-3599

Placing an Order

How far in advance can I place my order?

As early as you like, we will then bake your order and ship on the scheduled ship day to insure your order arrives fresh from the oven!

If I place my order today, will it arrive by tomorrow?

Place an order before 12:00 noon EST today and select next day shipping and your order will arrive on the next business day.

What is same day shipping?

Order before 12:00 noon EST and your order will ship out of our bakery the same day. This does not mean your order will arrive that day. We may have an incredible Crew but they aren't able to bake, ship AND deliver an order the same day.

Does Gourmet Pound Cakes have its own retail store?

Gourmet Pound Cakes does not currently have any retail stores. If you live in the Miami area we do have a small store within our baking facility.
Do you have a catalog?

No, at this time we do not have a printed catalog. You can view all of our available products on our web site located at www.gourmetpoundcakes.com. If you sign up for our online newsletter we will be sure to keep you informed of any specials we are offering as well as our holiday and new items.